![]() In any case, however, the essential notion is the same-both strategic and operational issues are best understood at the activity level.īPR promised a novel approach to corporate change, and was described by its inventors as a “fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, quality, service and speed”. Sometimes it refers to activities or sets of activities that cut across organisational units. ![]() Sometimes it is a synonym for activities. ![]() Michael Porter (see article) said:The literature on re-engineering employs the term processes. The method was popularly referred to as business process re-engineering (BPR), and was based on an examination of the way information technology was affecting business processes. ![]() The idea of re-engineering was first propounded in an article in Harvard Business Review in July–August 1990 by Michael Hammer (see article), then a professor of computer science at MIT. ![]()
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